(Jun 11, 2007) Re: 'Companies outsourcing our jobs to other countries' (letters, June 7)
Bell Canada continues to cut costs by sending jobs to India at an alarming rate, with little regard for the customer, the impacts on the customer, and the long serving employees that live and work in your communities.
Unfortunately, due to governments turning a blind eye, this will continue with devastating impacts.
On May 2, Bell announced it had signed agreements with vendors in India to provide customer provisioning and activation work at a fraction of the cost of a Canadian worker.
Service centres in India will have access to the most sensitive information including names, addresses, SIN numbers, etc.
It is time the public and elected officials get involved and create a framework that slows the exit of good wage and benefits jobs for the profit of giants such as Bell.
This is occurring across all sectors with India and China and will continue without legislative action.
Offshoring jobs is to business what automation was in the '80s, only with fewer restrictions.
Why employ people in Canada, these companies seem to be saying, where you have to pay benefits, payroll taxes and health care taxes?
We can operate in developing parts of the world with little or no regulation, concern for our employees, the environment and community and our customers will get used to it.
Outsourcing to India has cost jobs in Toronto, Ottawa, Hamilton and Montreal and will continue to impact the middle class unless restrictions are put in place.
Union agreements promising job security, although not violated directly, were skirted around.
Customers, the public and Bell employees have been deceived by the executives of this company.
Sponsorship of the Olympics, beavers in an ad campaign and Canada in your name are not enough to fool real Canadians into thinking Bell is truly Canadian.
What a shame that after 127 years, Bell would take this shortcut and short change us all in the process.